Start with the water problem you can describe
You do not need to choose a waterproofing system before requesting help. Note where you see water, whether it follows rain, and what has changed. These observations give an independent provider a clearer starting point; they do not establish the cause or the repair.
Which part of the project needs attention?
- Water along a wall or floor: record the location, timing and affected rooms. Use the wet basement checklist to organize notes.
- A visible crack or leaking wall: describe what you can see and whether it has changed. Review foundation crack and wall-seepage questions before an assessment.
- A sump or drainage concern: describe the existing basin, pump and discharge route if known. Compare drainage and sump quote scope.
- A damp crawl space: identify the area and conditions you have noticed. Review crawl space moisture questions rather than assuming the basement needs the same work.
What to include in a Gretna request
- Where water appears: a window well, crack, wall-floor joint, floor area or finished-room edge.
- When it appears: during rain, afterward, repeatedly or at an unknown time.
- Existing systems and recent changes: sump, discharge route, downspouts, landscaping or previous work, if known.
- Your timeline and any access limits, such as finished walls, flooring or stored items.
Describe observations rather than selecting a repair on your own. You can choose “Not sure yet” on the request form.
Compare the proposed scope before choosing a quote
Ask each provider to identify the assessment, proposed work, access and restoration, cleanup, exclusions, warranty terms and anything that could change the scope. Keep drainage, sump, crack and crawl-space items separate so differences between proposals are visible.
Use the waterproofing quote checklist to record what is included. A project-specific assessment is still needed; this page does not diagnose your home.
What happens next?
Send your city, contact method and project details using the form. Our team will review your request and get back to you. Independent providers are responsible for their own assessments, estimates, scheduling and work; submitting a request does not confirm provider availability.
